Rita B. Allen Associates offers customized and individualized career management consulting and coaching services to individuals and organizations within a variety of content areas including the following:

  • Career Development

  • Career Planning

  • Management Coaching

  • Management Development

  • Leadership Development

  • Executive Coaching

  • Human Resources Consulting

  • Human Resources Coaching

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October 2008

Dear Colleague,

As we find ourselves starting anew after the summer months, we are welcomed with much complexity and challenge in the world of business, economics and government. When I began writing my semi-annual Fall newsletter, I pondered the question of sustainability during difficult and troubled times. Organizations that focus on people practices as a strategic business imperative naturally survive with a culture that embraces their human capital as their greatest asset. Designing and implementing effective talent acquisition and talent management practices ensures higher retention and engagement especially during trying times.

In this spirit, I’d like to offer inspiring thoughts and words of encouragement. I find that most of us remain active, busy and multi-tasking to meet the needs of our businesses, clients, employees and/or other stakeholders. There is much consideration and empathy for one another and collaboration is a high priority. As we continue to band together, there has never been more of a time when it’s so critical to be thoughtful, deliberate and strategic in our actions. All organizations – small, medium or large – have the ability to develop and implement talent management practices that are aligned with their organizational culture and linked into their business goals and objectives. Retaining top talent, critical skill-sets as well as up and coming potential is vital to the success of every company especially within our global marketplace to maintain competitive advantage.

What are some best practices that enable organizations to have effective and successful talent management efforts during the best and worst of times? According to an HR Management Article, “The Tipping Point for Talent Management” by David C. Foreman, Chief Learning Officer for The Human Capital Institute, there is growing evidence showing a clear relationship between strong talent practices and improved shareholder returns. It also states that successful companies such as G.E., Microsoft, P&G, and Starbucks to name a few, truly believe talent is the essence of their success and create best practices around that belief. There is also a growing realization that talent issues are board level issues resulting in closer analysis of engagement levels, turnover data and development opportunities for top talent.

I’d like to suggest the following process as a starting point for creating such a strategy –
4 Layers of Creating Effective Talent Management Practices:

  1. Due Diligence Process – Understand your organization first - define it’s mission, values, competitive posture, culture, goals, objectives, and strategies. Then assess your talent – identify the existing competencies, skills, knowledge and abilities needed to achieve those goals and whether they currently exist within your organization. If they do not exist, where are the gaps and how will you address those gaps? Lastly, investigate and assess the appropriate talent management/career management initiatives that will begin to address those gaps as well as extend the level of competency you strive to achieve and build for the future. There are several initiatives to explore. The ones that are most appropriate will be determined by your due diligence process.

  2. Planning – There are many basics to ensure the proper planning takes place for creating and implementing practices that will prepare your organization for the future. Competency models and performance criteria for each role within your organization is critical. In-house focus on the planning and development of employee growth and progression is vital to the investment in your organization’s talent. Companies that proactively engage their employees in continuous learning initiatives in a manner that embraces their involvement and input increases their loyalty and commitment. Proactive learning and development initiatives including career development, career planning, career paths, employee development, and/or succession planning are crucial for preparing your organization well into the future with the right competencies and talent required to meet your business goals.

  3. Development – Embracing ways to further the individual's personal and professional development creates leaders at all levels of your organization. Management coaching, mentors, advisors, effective performance management and feedback programs, competitive reward systems, career centers and cross-functional development programs are a few ways to achieve this kind of focus on leadership development throughout your organization. Leaders exist at every level of an organization and investing in the nurturing and development of that potential is imperative for competitive advantage.

  4. Engagement – Organizations that truly create and espouse a culture of employee engagement are continuously evaluating/assessing their talent and empower them with the knowledge, ability and authority to address areas for improvement with proactive, progressive and immediate solutions. Engaging in diversity initiatives that truly embrace the value of having differences in your organization’s workforce, embodying that message in their actions and creating best practices around your diversity initiatives is a key driver for talent retention and talent management. Highly effective rotational programs, flexible work arrangements and knowledge management practices are other critical ways to have an impact on organizational effectiveness and development. Keep ahead of your competition and build a sustainable talent management process by building best practices that adopt the notion that human capital is your best asset. Last but not least, organizations that train their staff on networking and allow opportunities for networking will stand ahead of their competition across all venues – business development, talent management, customer service, employee relations, organizational development, ROI, market share and more.

I hope this starts the dialogue and would love to hear your success stories or challenges with any of these talent management practices. I feel very fortunate to say my business has continued to thrive this year and much of the consulting and coaching work I do is around these types of initiatives. I have had an increased demand in the areas of management development, leadership development, as well as individual career development. In addition, I continue to do a lot of management and executive coaching with corporate clients as well as individual clients. I am pleased to mention that I have a couple new articles to be published in upcoming issues of Boston Women's Business journal, “Best Practices Model – General Management, Communications and Effective Working Relationships” and NEHRA’s Insights magazine, “Leadership – Best Practices for Unleashing Leadership Potential in Everyone”. In addition, I have a couple of upcoming presentations for local professional associations on the topics of “Conflict Management” and “Talent Management Practices – Preparing for the Future”. Please visit my website for more details at www.ritaballenassociates.com

As always, I thank you all for your continued support and encouragement, your business and your referrals! I welcome the opportunity to be of assistance and continuing to provide a variety of career management/talent management services. I look forward to staying in touch and hearing about your recent updates.

Best Regards,

Rita B. Allen

 

Rita B. Allen Associates | 460 Totten Pond Road, Suite 190 | Waltham, MA 02451
781-890-6803 | rita@ritaballenassociates.com | www.ritaballenassociates.com